Privacy Policy

Who we are

Westbourne Heritage Limited (“we”, “us”) is a private company registered in England & Wales, Company No. 17489773, with its registered office at 66 Paul Street, London, EC2A 4NA. We are the controller of the personal information described in this policy.

Questions about this policy can be sent to acquisitions@westbourneheritage.com.

What we collect

When you use our enquiry or contact forms we collect the details you give us: your name, email address, phone number (where provided), business name, approximate turnover and number of employees (where provided), and the content of your message.

Like most websites, our hosting provider may automatically record basic technical information such as your IP address, browser type and the pages you visit, for security and to keep the site running.

How we use it

We use your information only to read and respond to your enquiry, to assess and discuss a possible acquisition or other business matter you have raised, and to keep a record of our correspondence.

Our lawful basis is our legitimate interest in responding to enquiries and considering business opportunities, and, where discussions progress, taking steps at your request before entering into a contract.

We do not sell your information, and we do not use it for marketing lists.

Who we share it with

We use trusted service providers to run this website, deliver form submissions by email and host our mailbox. They process information only on our instructions.

We may share information with our professional advisers (such as lawyers and accountants) where needed for a transaction you have asked us to consider, or where required by law.

Some providers may process data outside the UK; where they do, we rely on appropriate safeguards recognised under UK data protection law.

How long we keep it

We keep enquiry information only for as long as it is needed for the purposes above, and then delete it securely. If discussions lead to a transaction, records may be kept for longer where the law requires.

Cookies and advertising

We advertise on Google. With your permission, we use Google Ads cookies to measure whether an advert led to an enquiry being sent. This shares limited information about your visit (such as the advert clicked and that a form was submitted) with Google. We do not send your name, email or message to Google.

Visitors in the UK, EU and Switzerland are asked first and nothing is set unless you accept. You can change or withdraw your choice at any time using “Cookie settings” at the foot of the enquiry page.

Google’s use of this data is explained at business.safety.google/privacy.

Your rights

Under UK data protection law you may ask to access, correct or delete your information, to restrict or object to how we use it, or to receive a copy of it. To make a request, email acquisitions@westbourneheritage.com.

If you are unhappy with how we have handled your information, you may complain to the Information Commissioner’s Office (ico.org.uk). We would appreciate the chance to put things right first.

Changes to this policy

We may update this policy from time to time. The current version will always be on this page.